13. Platform malfunctions and errors
The Company does not guarantee that the platform will work on any particular equipment or device. The platform is subject to malfunctions and delays inherent in the use of the internet and electronic communications.
The Company undertakes to make the best efforts to ensure the widest and most unrestricted availability of access to the platform to customers.
The Company does not guarantee or accept responsibility for the continuous and permanent availability of the platform, and the customers aware that temporary unavailability may occur due to maintenance, generated by force majeure or unforeseeable circumstances.